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ACHIVX: The Solution for Gamifying Your Workplace | by ACHIVX | MediumBefore diving into practical examples, it’s crucial to grasp what gamification is. Simply put, gamification is the application of game mechanics in a non-game context.
Speech Analytics: A Game-Changer for Contact Centers | by ACHIVX | MedThis document will delve into the transformative potential of speech analytics within the realm of contact centers, exploring its capabilities, benefits, and practical implementation strategies. We’ll examine how speech
What are Chatbots?. The term “bot” is a shortened form of… | by ACHIVXThe term “bot” is a shortened form of “robot”. So, a chatbot is a program that automatically communicates with people according to a pre-defined algorithm. It recognizes voice or text and selects an appropriate response
The Role of Gamification in Enhancing Employee Competence | by ACHIVXTo place Employee Experience (EX) at the forefront and make it a priority, it is essential to have a clear understanding of its essence. At its core, EX is straightforward: it is about caring for your employees.
Why We Decided to Implement a Loyalty Program | by ACHIVX | MediumBefore implementing the loyalty program, we lacked crucial information about our customers. We had no direct way to communicate with them and did not possess a database of their contact details. Consequently, we knew ver
Preparing Omnichannel Campaigns: A Marketing Guide | by ACHIVX | MediuBetween April and September 2018, the revenue generated from email marketing surged dramatically, from 13.4% to an impressive 58.8%. This growth was measured using a control group, showcasing the potential of targeted em
Innovative Gamification Techniques in Corporate Training for 2024: TraCorporate training often conjures up images of monotonous lectures, lengthy seminars, and piles of paperwork, leading to inevitable yawns from employees. However, recent advancements in gamification within corporate trai
Enhancing Customer Communication Through A/B Testing: Engaging ClientsIn modern business communication, personalized and effective interactions are crucial for retaining and engaging customers. To fine-tune these interactions, businesses often rely on A/B testing to identify the most compe
Blockchain-Based Loyalty Programs: The Future of Customer Engagement |One potential solution to this problem lies in integrating multiple loyalty programs into a connected network. This would allow customers to consolidate points from various programs into a single wallet that can be used
Gamification: How to Revitalize Work and Motivate Employees | by ACHIVIs your team struggling with repetitive tasks? Are they feeling disengaged, demotivated, or apathetic? If so, it may be time to introduce gamification into your workplace to enhance performance and motivation.
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