Rethinking Roles – Agents in the Age of Automation | Alvaria Blog

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Rethinking Roles – Agents in the Age of Automation | Alvaria Blog
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Automation and AI have transformed the contact center. How has this newfound productivity and efficiency affected the compensation, training, and workplace experience of call center agents?

Visit Rethinking Roles – Agents in the Age of Automation | Alvaria Blog (https://www.alvaria.com/blog/rethinking-roles-agents-in-the-age-of-automation)

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